Clients & Testimonials
Long-standing relationships, in our clients' own words.
Many of our clients have been with us for over a decade. Here's why they stay.
Testimonials
What our clients say
Anonymized to protect our clients' privacy
A Reliable Long-Term Partner
“I highly recommend RWCF clearing and forwarding as an extremely professional, efficient and reasonably priced service. Their team goes beyond all measures to ensure that your imports are dealt with in a timely and efficient manner. When a problem arises they immediately follow up and work through the night to ensure it is resolved. I have been using their services since 2013 and would not consider switching to another agent.”
Managing Director, Capital Equipment
A Highly Professional Service
“RWCF has been our clearing and forwarding agent since 2005. They have provided an efficient and very professional service throughout. Their attention to detail and proactive communication ensures that our imports and exports are handled smoothly and on time. We have no hesitation in recommending their services.”
Financial Director, Sporting Goods
Acting in the Client's Best Interest
“RWCF has been providing clearing and forwarding services to our company since 2011. They have consistently acted in our best interest, offering sound advice and ensuring our shipments are cleared efficiently. Their team is knowledgeable, responsive, and always willing to go the extra mile.”
Managing Director, Engineering & Manufacturing
No Unexpected Costs
“We have been working with RWCF for the past four years and we have found them to be extremely reliable and cost-effective. There are never any unexpected costs or surprises. Their transparent approach to pricing and their willingness to explain every aspect of the process gives us complete confidence in their service.”
Owner, Renewable Energy
Prepared to Go the Extra Mile
“We were introduced to RWCF at the beginning of 2019. From the outset, they demonstrated a willingness to go the extra mile to ensure our goods were cleared and delivered on time. Their proactive approach to problem-solving and their dedication to customer service has made them an invaluable partner in our supply chain.”
Managing Director, Import & Trading
A True Partnership
“I started my own business at the end of 2016 and needed a reliable clearing and forwarding agent. RWCF came highly recommended and they have exceeded all expectations. They treat my business as if it were their own, providing personalised attention and expert guidance through every shipment.”
General Manager, Healthcare
Integral to Our Operations
“Our company has been working with RWCF since September 2007. They have become integral to our operations and a valued business partner. Their consistency, reliability, and depth of knowledge in customs and freight forwarding have been instrumental in keeping our supply chain running smoothly.”
Financial Director, Sporting Goods
Reasonably Priced Rates and Excellent Service
“We have been working with RWCF for close to a decade. They offer reasonably priced rates combined with excellent service. Their team is always available to answer questions and provide updates on our shipments. We consider them a key part of our logistics strategy.”
Managing Director, Materials Handling
Highly Recommended
“We have developed a great partnership with RWCF over the years. Their professionalism, attention to detail, and commitment to getting things right the first time have made them our preferred clearing and forwarding agent. We highly recommend their services to any business looking for a reliable logistics partner.”
Owner, Industrial Supplies
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